Noida · Uttar Pradesh · Since 2017
200 agents on your floor in 11 working days.
We recruit at volume for BPO, contact-centre and shared-service employers. Voice, chat, blended, back-office. Domestic and international. One thing, done at scale.
# client sign-off ....... day 0 seats 220 process international voice site Sector 62, Noida shift 18:00–03:00 IST, rotational cefr floor B2 (Versant 58+) # pipeline sourced 3,140 tele-screened 1,062 drive footfall 418 versant cleared 247 client selected 231 offered 231 joined day 11 220 bench held 34
What we actually do
Sourcing is the easy part.
Getting 200 verified, documented, transport-viable people through the same door on the same morning is the job. That is a logistics problem with numbers attached.
Drives that convert
Saturday walk-ins at Sector 62 and Sector 16. Venue booked, panels staffed, power backup confirmed. Every registration is phone-screened two days earlier. Footfall is a vanity metric. We track chairs occupied on day 30.
Same-day assessment
Versant and SVAR scored at the venue, not next week. Grammar and comprehension rounds calibrated to your CEFR floor. B2 means B2. Typing and chat tests for non-voice. Results in the tracker before the candidate leaves.
Documents up front
Aadhaar, PAN, UAN, relieving letter, last three salary slips. Collected at shortlist, not at joining. A BGV failure on day nine costs more than a two-day delay on the offer.
Transport-boundary check
A candidate who cannot reach a 6 AM shift from Loni is not a hire. They are a resignation in six weeks. Every offer is checked against your cab routing before it goes out.
Warm bench, always
We assume attrition. A 40% ninety-day drop-off is a planning input, not a surprise. Every mandate carries a bench sized to your historical shrinkage, refreshed weekly.
Reporting on joined
Offered is a soft number. Joined is the hard one. Weekly tracker shows sourced, screened, selected, offered, joined and day-30 retained. Nothing is rounded up.
Standard mandate clock
Eleven working days, split.
This is the clock for a 200-seat voice mandate with a locked induction date. Non-voice runs two days shorter. Night-shift international runs two days longer because of the BGV window.
| Day | Stage | Owner | Volume target |
|---|---|---|---|
| 0 | Headcount signed, JD and CEFR floor locked | Client + delivery lead | 220 seats |
| 0–2 | Sourcing switched on: referral, field, portal, campus | Sourcing pod | 3,000+ profiles |
| 2–4 | Four-minute tele-screen: shift, commute, documents | Screening desk | 1,000 calls |
| 5 | Saturday drive — registration, Versant, HR round | Drive team, on site | 400 footfall |
| 5–6 | Client panel, same-day or Monday morning | Client ops | 240 shortlist |
| 6–7 | Offers released, docket checked, BGV initiated | Offer desk | 231 offers |
| 7–10 | Joining follow-up, cab mapping, bench top-up | Engagement desk | Daily calls |
| 11 | Batch reports for induction | Client L&D | 220 joined |
Working days exclude Sunday and gazetted holidays. Drive day is always a Saturday unless the client site runs a weekday intake.
Roles we fill weekly
Agent to team leader, one bench.
Most mandates are agent-heavy with a support layer attached. We fill both from the same pipeline rather than treating leadership as a separate search.
- Customer Support Executive — international voice, domestic voice, blended
- Chat and email support, non-voice back-office, data processing
- Collections, sales and retention voice profiles
- Team Leader — Operations, span of 15 to 20 agents
- Quality Analyst — voice and non-voice audit, calibration
- Trainer — process and voice-and-accent
- Workforce management — real-time analyst, scheduler
Current openings
We hire our own recruiters too.
Recruiter — Volume Hiring (in-house, Noida). One to three years of bulk hiring for BPO. You have run drives, not just posted ads. Close 25 to 40 joiners a month and defend the number weekly. Saturday drive duty included. This is a floor-facing role — you are at the venue, not behind it.
Applications to careers@magnitudenetwork.net with your last three months of joiner counts.
Start a mandate
Tell us the seat count and the induction date.
We come back within one working day with a sourcing plan, a drive date and a joined-by commitment. If the induction date is not locked, we will say so before we quote.