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Saturday, 09:00, doors open

A drive is a production line, not an open house.

Four hundred people, five stations, one exit outcome. Every candidate leaves knowing where they stand. Nobody waits a week for a result.

418Median footfall per drive, 200-seat mandate
59%Versant clear rate after tele-screen
28 minMedian candidate time on site, end to end
2Rounds. Same-day outcome, no callbacks

Venue floor plan

Five stations. Candidates move once, forward.

Backflow kills a drive. If a candidate has to walk back to registration for a missing photocopy, the queue behind them stalls and the four o'clock panel runs empty. The layout is fixed for that reason.

Station flow — standard voice drive
StationStaffed byWhat happensThroughput / hr
01 · Registration2 coordinatorsID check, form, document photocopy set, token issued120
02 · Assessment2 invigilators, 20 headsetsVersant or SVAR, headset booth, score written to tracker80
03 · HR round3 recruitersShift confirmation, commute, CTC fitment, notice period60
04 · Client panelClient ops, 2–4 panellistsProcess fit, situational round, hire / no-hire on the sheet45
05 · Offer desk1 offer executiveDocket completion, BGV consent, provisional offer, joining brief40

Assessment station is the bottleneck at 80 per hour. Twenty headsets is the practical ceiling for a single hall; larger drives run two halls, not longer hours.

The checklist

Thirty-one items, signed off by Thursday.

The drive lead signs the checklist two days before, not on the morning. These are the items that have actually failed on us at some point.

  • Venue booked with written confirmation, not a phone call
  • Power backup confirmed with building facilities — item 7
  • Twenty headsets tested, four spares charged
  • Internet line plus a mobile hotspot fallback for the assessment station
  • Printed forms for 500, tokens for 500, pens for 200
  • Drinking water and two hundred paper cups
  • Security desk briefed on expected footfall and building entry
  • Client panel arrival time and parking passes
  • Signage from the metro gate and the main road entrance
  • Tracker sheet pre-loaded with the confirmed registration list
  • Photocopy machine on site with a toner spare

Item 7 exists because of June 2019: three hundred people in a room, no air conditioning for forty minutes.

Drive log · Sector 62 · Sat
09:00  doors open              on time
09:14  registration            61 tokens
10:00  assessment live         20/20 booths
11:30  client panel seated     4 panellists
12:40  queue at station 03     +1 recruiter
13:15  peak footfall           418 cumulative
14:20  assessment closed       247 cleared
15:05  panel closed            231 selected
16:10  offers released         231
16:40  venue handback          clear

Where we run them

Two standing venues, both walkable from public transport, because a candidate who cannot find the building does not attend the drive.

  • Sector 62, NoidaElectronic City metro
  • Sector 16, NoidaNoida Sec 16 metro
  • Client site drivesOn request
  • Greater Noida feederKnowledge Park II

Assessment

B2 means B2.

A CEFR floor that moves under pressure is worse than no floor at all — the batch clears induction and then fails the first month of client QA audits. We score on site, we score the same way every week, and we do not re-run a candidate to get a better number.

Assessment mapping used across mandates
Process typeInstrumentFloorCEFR equivalentAdditional round
International voice — US / UKVersant English Test58B2Situational call simulation
International voice — APACVersant English Test52B1+Neutral-accent check
Domestic voice — Hindi / EnglishSVAR spoken English45B1Hindi fluency round
Blended voice + chatVersant + typing test52 / 30 wpmB1+Written grammar, 20 items
Chat and email supportWritten grammar + typing35 wpm, 95% acc.B2 writtenTwo-ticket writing sample
Non-voice back-officeData-entry accuracy test98% acc.Excel lookup round
Team leader / QAVersant + case round58B2AHT, CSAT, shrinkage discussion

Same-day scoring

Scores are written into the mandate tracker at the booth. Client panellists see the number before the candidate sits down. No score arrives after the drive has closed.

Calibration

Once a month our assessors and the client's QA team score the same five recordings blind. Variance above one band triggers a re-brief. Published to the client, whatever the result.

No re-tests to hit a target

A candidate below the floor is below the floor. If a mandate cannot fill at B2, we say the floor is wrong or the salary is wrong. We do not quietly pass people through.

Book a drive Saturday.

Give us fourteen days of notice for a 400-footfall drive, or seven for a 200. Panel slot and venue are confirmed in writing before sourcing starts.